Subject:Defective items
Dear Celia,
This morning, our IT manager told me the 25 laptops we ordered have arrived. However, our engineers discovered that 5 out of the 25 laptops were defective.Their serial numbers are listed in the following table for your information:
According to the Sales Agreement, we will return these 5 defective items to you at your cost. Please send us 5 new laptops within two(2)days.
Thank you for your prompt attention.
Regards,
Alex Chou
親愛的西莉亞:
今天早晨,從我們的信息技術經(jīng)理處得知我們訂購的那25臺筆記本電腦已經(jīng)到貨。然而,我們的工程師發(fā)現(xiàn)其中有5臺是次品。它們的序列號如下,供你參考:
按照銷售合同,我們將退回這5臺次品,并由你方承擔一切費用。請于兩日內(nèi)發(fā)5臺新的筆記本電腦到我公司。
敬請從速處理,謝謝。
此致
敬禮!
亞歷克斯·周