W: Excuse me. I'm doing a survey on the recent modernization of this airport. Would you mind 61 (answer) some questions?
M: Well, 62 you're quick.
W: Right. Could you tell me where you're going and 63 you're going there?
M: Yes, I'm flying to Barcelona 64 business.
W: OK. Can you tell me how often you use the airport?
M: Yes, I use this airport approximately twice a month because of my 65 .
W: And um what do you think of the new restaurant?
M: I'm sorry, but I think it's tacky — cheap, vulgar, I mean — plastic cups, wobbly chairs, 66 deserve something 67 (good).
W: Right, now what about the speed of airport procedures and formalities?
M: Well, that varies. Now, some days they're all right, they can cope but on busy days they can't cope at all — if it gets 68 (overcrowd) they just don't seem to have the staff to deal with the situation and there are delays.
W: Thank you. Um... What about the new parking facilities?
M: In my opinion the parking lot is too far from the terminals. I know there's 69 courtesy bus but it isn't frequent enough.
W: Well, er, and what about the transport links to the airport?
M: Transport facilities, public transport is pretty good. I think there are 70 (frequency) rail services and buses, yes, I think it's pretty good.
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