Lobby Crew:May I help you?有什么可以為您效勞的?Customer:I'd like to make a reservation from October 1st to 7th.... [查看全文]
服務(wù)員:Housekeeping. Can I help you?客房服務(wù).需要什么幫助嗎?漢克:Yes, there seems to be something wrong with the toil... [查看全文]
湯 soup清湯 light soup; clear soup; consomme濃湯 thick soup; potage肉湯 broth奶油火腿湯 creamed ham soup; ham soup... [查看全文]
魚(yú)蝦 fish and prawn炸桂魚(yú) fried mandarin fish土豆炸桂魚(yú) fried mandarin fish with potatoes番茄汁炸魚(yú) fried fish with... [查看全文]
素菜 vegetable dish奶酪口蘑烤蔬菜 vegetables au gratin黃油菜花 cauliflower with butter黃油雜拌蔬菜 mixed vegetables wit... [查看全文]
雞鴨 chicken and duck烤雞 roast chicken烤油雞 roast chicken素菜烤雞 roast chicken with vegetables棒棒雞 bon bon chic... [查看全文]
接訂位:1. Good morning / afternoon / evening. This is coffee shop. (XXX speaking). May I help you?您好,咖啡廳,... [查看全文]
Order taking :answer the phone1. Good morning /Good afternoon /Good evening.Room service.xxx speaking.How may I hel... [查看全文]
送餐步驟:1. 接到點(diǎn)單后,在紙上記錄好客人的要求。Make a clear record about the guest’s need .2. 輸電腦單,同時(shí)查清... [查看全文]
招呼語(yǔ)Good morning. (用于中午以前) Good afternoon. (用于中午至下午六點(diǎn)以前) Good evening. (用于下午六點(diǎn)過(guò)后) Good mornin... [查看全文]